Shipping Policy
Effective Date: July 23, 2026
At Prabhuram Papers Private Limited, we strive to ensure timely and secure delivery of all orders. As our products are primarily custom-manufactured, shipping timelines may vary depending on the specifications and quantity of the order.
Order Processing
- All orders are processed after confirmation of artwork, specifications, and receipt of the applicable advance payment (where required).
- Production timelines are communicated at the time of order confirmation.
- Customers will be informed promptly if there are any unforeseen delays.
Shipping Within India
- Orders are shipped through reputed logistics partners and courier services based on the destination and shipment size.
- Standard delivery timelines are typically 2–7 business days after dispatch, depending on the destination.
- Large consignments may be transported via road freight or specialized logistics providers.
International Shipping
We ship internationally to customers across various countries.
- International shipping timelines generally range between 15–30 business days after dispatch, depending on the destination country, customs clearance, and courier service.
- Shipping is arranged through internationally recognized courier and freight partners such as DHL, FedEx, UPS, or other suitable logistics providers.
- Delivery timelines are estimates and may vary due to customs procedures, weather conditions, or other factors beyond our control.
Shipping Charges
Shipping charges are calculated based on:
- Destination
- Shipment weight and dimensions
- Mode of transport
- Urgency of delivery
- Shipping costs will be clearly communicated and approved before dispatch unless otherwise agreed in writing.
Customs Duties & Taxes
For international shipments, the customer is responsible for any applicable customs duties, import taxes, VAT, or other local government charges unless otherwise agreed in writing.
Shipment Tracking
Tracking information will be shared with the customer whenever available after dispatch.
Damaged Shipments
Customers are requested to inspect shipments immediately upon delivery.
Any damage, shortage, or transit-related issue must be reported within 48 hours of delivery along with photographs and supporting documentation so that we can assist with the claim process.
